Our work

NATIVE MOBILE AND WEB APP DEVELOPMENT

Valda Energy

The challenge

  • Helping Valda Energy win market share by becoming the go-to provider of customer-centric, digital solutions in the B2B energy sector
  • Achieving this by creating an app that would give Valda customers a self-service way to top-up and pay for their energy usage
  • Ensuring this app was a future-proof solution that could be scaled and given new functionalities over time
  • Creating a native iOS and Android app, as well as a web version, to sync with Valda’s existing online customer portal
  • Partnering with Valda’s key IT delivery partner to set up the integrations needed for smooth user experiences and easy app administration
  • Actioning this within just 6 weeks! We needed to meet the launch of Valda’s SmartChoice tariff product – of which the app would be the key element

The Solution

  • Using the scalable React framework to build a future-proof, user-friendly native and web app that works on all major operating systems
  • Combating the tight timings with a linear waterfall model development approach mixed with agile working methodologies. This allowed us to accelerate the build process and deliver quality, fast
  • Delivering a brilliantly functioning app for Valda with a focus on the quality of code, combined with a tight QA process
  • Creating seamless user experiences by delivering on the following functionalities:
    • Filterable dashboards to enable multiple accounts per customer
    • Capability for customers to top up their funds via card payment
    • Payment notifications and receipts
    • Displays of recent transactions and energy usage & spend
    • Payments credited to accounts instantly, meaning no delays in accessing energy
    • FAQ section to provide instant access to key info

The results

35,000+
Users since launch
1,253%
GROWTH IN MONTHLY APP SESSIONS (1 year)
46%
USER ENGAGEMENT RATE (>2X INDUSTRY AVG.)
Percentage

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